flushmate leaking at seam

What happens if I file a claimant objection? 35. The technician can guide you through the process. 12. Please make sure to write down the complete serial number as it appears on the label of each Flushmate System. The problem may be remedied by replacing the seal between the bowl and the drain. Yes. The Customer wants to have a standard flush assembly and fill valve installed to replace the Flushmate… If there is more than one claim under the settlements with respect to a specific serial number, apportionment of the settlement benefits will be made either pursuant to an agreement in writing by the claimants, or, if necessary, the allocation will be determined by the claims administrator. 10. You are eligible for reimbursement of out-of-pocket expenses only if you have already installed the repair kit and/or replacement Flushmate pressure vessel for a qualifying Flushmate System. To determine if your Flushmate III unit is included in the recall, please provide the information requested below. If you have a qualifying Flushmate Toilet that has leaked or is leaking, then you may request a free replacement pressure vessel with instructions on how to replace the pressure vessel directly from Flushmate. al. 25. 12-cv-06878 (“UDC Action”), was filed following the June 2012 recall announcement. If not, you might have to call in a professional to help you out. 3. Who is part of the Mergens settlement class? The repair kit instruction sheet will include a link to an installation video. Mergens settlement class: The initial claims period for the Mergens settlement expired on September 18, 2018. Claims submitted before September 24, 2020 will be paid as long as the $18 million settlement fund has not been exhausted. However, the settlements provide for a distribution from the settlement fund for eligible claims for unreimbursed out-of-pocket expenses associated with the installation of a replacement toilet if the claimant elected to replace the toilet fixture instead of installing the repair kit or replacement Flushmate pressure vessel, and for unreimbursed property damage sustained as a result of a Flushmate Toilet that leaked or burst, including the toilet fixture. For property damage claims in excess of that amount, claimants will have fifteen business days from the date of mailing of a notice of claims decision to notify the claims administrator in writing of any objections to the allowance or disallowance of a property damage claim and the reason(s) therefor. How much will I have to pay for the replacement pressure vessel? You are strongly encouraged to install the repair kit immediately upon receipt from Flushmate. The 1.6 gpf (6.0 Lpf), 1.28 gpf (4.8 Lpf) or 1.0 gpf (3.8 Lpf) of water that flows into FLUSHMATE … Claims submitted before September 24, 2020 will be paid subject to the availability of funds. The serial number is 16 characters long and is located on the label on the top of the Flushmate System that is easily visible after lifting the toilet fixture’s porcelain tank lid. That said, it is best if you consult with a plumber to address the issue. No. The technician can guide you through the process. Read … Here are areas where water may leak and how to fix them: When water leaks from the bolts. Flushmate Systems that are part of the recall and the settlements can only be identified by the unique serial number on the product label. If you do not have invoices or receipts, you can still submit your claim listing the Flushmate System serial number or providing other proof of ownership of the Flushmate Toilet for which you are seeking reimbursement, and declaring under penalty of perjury that the information that you submit with the claim form is true and correct. The installation process is very simple and should take less than twenty minutes. ET Saturday, or online at www.flushmate.com and click on "Flushmate III Recall" in the … The date code/serial number is 16 characters long and is located on the label on the top of the Flushmate … How do I know if my Flushmate III is part of the recall and the settlements? The Special Master’s ruling will be final and not subject to reversal or adjustment by the Court. The Court has not determined who is right or whether either side “won.”  Instead, the parties have agreed to settle to avoid the uncertainties, delays, and expenses of continuing the lawsuits. 36. Is there one toilet brand that has the Flushmate III? 34. Includes vessel 1.6 GPF, lower supply nut, tank nut, Flushmate-to-tank gasket and tank-to-bowl gasket. Sloan has been having issues with these coming apart at the seams … Lift the china tank lid and look at your Flushmate System. In order to receive payment for having installed a repair kit yourself, you must be prepared to provide the serial number or otherwise provide proof of ownership of the Flushmate System(s) for which you are seeking payment and to declare under penalty of perjury that the information that you submit with the claim form is true and correct. Will the claims administrator send a technician to install the replacement toilet if I purchase it? Claims which are the subject of a claimant’s objection will be paid consistent with the claims administrator’s amended notice of allowance of claim or the ruling of the Special Master. My Flushmate III Toilet burst and broke the tank and/or the tank’s lid, what do I do? If there is money still available in the UDC settlement fund after all payments have been made, then the Mergens claims period and extended UDC claims period may be extended or the lawyers for the UDC settlement fund will request the Court to allow the money to be donated to a charitable organization. Yes, there is a video to help you install the repair kit. The manufacturing date code range for the settlements begins with 101497 (October 14, 1997) and continues through 043011 (April 30, 2011). No. According to the U.S. Consumer Product Safety Commision, a recall has been issued after pressure-assisted flushing systems from Flushmate have burst. Free repair kits will be promptly shipped by Flushmate to all claimants who have a qualified Flushmate System based upon verification of the serial number. 19. According to the Flushmate toilet class action lawsuit, however, “the vessels used in the Flushmate System are defective and prone to leaks and weld separation. In addition to that, the tank has a lifetime guarantee. Lift the china tank lid and look at your Flushmate product. If there are sufficient funds remaining in the settlement fund after September 18, 2018, Mergens settlement class members who submit valid claims for having installed a replacement pressure vessel themselves may be eligible to receive $25 per Flushmate Toilet repaired. Check the Flush Valve Cartridge for leaks. If the Flushmate … The manufacturing date code range for the UDC settlement begins with 101497 (October 14, 1997) and continues through 063009 (June 30, 2009). this is a drop in replacement for the older cylindrical flushmate … If there are sufficient funds remaining in the settlement fund after September 18, 2018, Mergens settlement class members who submit valid claims for having a replacement pressure vessel themselves may be eligible to receive $25 per Flushmate Toilet repaired. 20. Flushmate Systems can only be identified by the unique serial number on the product label. These bolts are attached to the tank using rubber seals, washers and nuts. The lawsuit, Mergens v. Sloan Valve Company, No. When you see water around the base of your toilet, try to determine the source of the leak first. Are all Flushmate products part of the settlements? This pressure can lift the tank lid and shatter the tank, posing impact or laceration hazards to consumers and property damage. You can verify this if you smell sewer gases. 9. In June 2012 and January 2014, Flushmate and the U.S. Consumer Product Safety Commission jointly announced a voluntary recall of Flushmate Systems manufactured from October 14, 1997 through June 30, 2009. If you submit a valid claim form for installation reimbursement by the extended claims deadline of September 24, 2020, you will receive a distribution from the settlement fund for all reasonable unreimbursed out-of-pocket expenses for having installed a repair kit, having installed a replacement pressure vessel or having installed a replacement toilet in place of a Flushmate Toilet.*. My Flushmate III System appears to be operating with no problems, do I need to do anything? Yes, Flushmate Systems are designed for simple installation, and the repair kit is no exception. 31. Additional details are set forth in the UDC/Mergens Long Form Notice. Case Nos. But despite its quality, Flushmate toilets are still prone to common problems like leaking. P.O. When water is around the base of the toilet. However, the settlements provide for a distribution from the settlement fund for unreimbursed out-of-pocket expenses to help offset the cost of professional plumber or third party technician repair kit installation, if you choose not to install the repair kit yourself. However, the settlements provide for a distribution from the settlement fund for the unreimbursed out-of-pocket installation expenses incurred as a result of having a professional plumber or third party technician install the replacement Flushmate pressure vessel. All owners of qualifying Flushmate III Systems should at a minimum contact Flushmate to request a free repair kit. 13. The manufacturing date code range for the UDC settlement begins with 101497 (October 14, 1997) and continues through 063009 (June 30, 2009). 37. You may submit your claim form online, or by e-mail, U.S. Mail or facsimile at the following addresses: By Mail: Flushmate Claims Administrator The system can burst at or near the vessel weld seam releasing stored pressure. After paying all valid claims in the UDC Action during the initial claims period, approximately $7 million remains in the UDC settlement fund. * Claim forms are available online at www.FlushmateClaims.com or by calling 1-877-412-5277. Sloan Flushmate leaking inside toilet tank. When a nut becomes loose, water inside the tank may leak out of the bolt holes located in the tank. You will be required to provide documentation in support of any such property damage claim. Another important thing to know is to install the tank-to-bowl gasket onto the toilet tank when the tank is installed on the bowl. No. The free repair kit will include a color installation instruction sheet with pictures. We use cookies to give you the best … The FLUSHMATE is ready to flush. The main reason behind this recall is these Flushmate® units can come apart at the seams and the water escape with such force it can break the porcelain tank and send very sharp shards flying. There is also a link to the installation video at www.flushmate.com/recall/. You will be required to provide documentation in support of any such property damage claim. Flushmate and the CPSC jointly announced the recall in June 2012, January 2014, and July 2016. If there are sufficient funds remaining in the settlement fund after September 18, 2018, Mergens settlement class members who submit valid claims for having installed a repair kit, replacement vessel, or replacement toilet themselves will be eligible to receive $25 per Flushmate Toilet repaired or replaced. The voluntary recall was expanded on July 14, 2016 to include Flushmate Systems manufactured from July 1, 2009 through April 30, 2011. You may also call FLUSHMATE's Recall Hotline toll-free to verify whether your Flushmate III unit … Hi everyone, so I have a flushmate pressure flusher inside the tank of my toilet. Box 1272 They said, “The affected Flushmate III Series 503 units can burst at or near the vessel weld seam releasing stored pressure. 26. As mentioned above, Sloan Flushmate uses air pressure in order to flush a toilet. The leaks cause the Flushmate System to burst at or near the vessel weld seam … Lancaster, CA 93584, By Internet: www.FlushmateClaims.com/claim-forms/. Flushmate, of New Hudson, Mich., a division of Sloan Valve Company. Please submit copies of your invoices or receipts with the claim. 1. The serial number is 16 characters long and is located on the label on the top of the Flushmate System that is easily visible after lifting the toilet fixture’s porcelain tank lid. 33. The Flushmate Systems are rectangular, black, two-piece vessels made of injection molded plastic. 14. Will the claims administrator send a technician to install the repair kit? The Flushmate Systems are rectangular, black, two-piece vessels made of injection molded plastic. If you notice water leaking from the water supply shank, you can try tightening the supply shank locknut to see if it cures the leak problem. … The first six numerals of the serial number are the manufacturing date code. Pour a small amount of water into the Cartridge housing area. No. Additionally, UDC settlement class members who submit valid claims for having installed a repair kit themselves will be eligible to receive $25 per Flushmate Toilet repaired. UNITED STATES DISTRICT COURT FOR THE CENTRAL DISTRICT OF CALIFORNIA. Find helpful customer reviews and review ratings for Flushmate M-101526-F31 FM III 503 Pressure Assist tank less Handle for most OEM 2 piece toilets using Flushmate at Amazon.com. Mergens settlement class: The initial claims period for the Mergens settlement expired on September 18, 2018. Some Flushmate III Systems manufactured between October 14, 1997 and April 30, 2011 may leak and/or burst at or near the weld seam of the Flushmate System’s vessel, releasing stored pressure. The remaining money will be used to pay all valid claims submitted during the extended UDC claims period and the Mergens claims period. When I promptly … How much will I have to pay for the repair kit? If you do not have invoices or receipts, you can still submit your claim listing the serial number or providing other proof of ownership of the Flushmate System(s) for which you are seeking reimbursement, and declaring under penalty of perjury that the information that you submit with the claim form is true and correct. What if I no longer have my Flushmate Toilet? You may file a property damage claim form that requires that you provide information regarding Property Damage resulting from the leak or burst of a Flushmate System that has not been previously reimbursed by Flushmate or others. For the Kohler K-4404 tank, see model M-101526-F32, and … The problem is with the Flushmate II 501-B pressure-assisted flushing systems, which can burst at the weld seam and release high pressure. Is there - Answered by a verified Plumber. Flushmate Systems are designed for simple installation. If it wasn’t installed properly, you may notice water leaking from the gasket. When you purchase this kind of system, it is under warranty for 10 years. Within ten business days of receipt of a claimant’s objection, the claims administrator will attempt to resolve the objection. Please submit copies of your invoices or receipts with your claim. The manufacturing date code range for the Mergens settlement begins with 070109 (July 1, 2009) and continues through 043011 (April 30, 2011). The lawsuit, United Desert Charities, et. If my Flushmate System leaked or burst and caused property damage, can I file a claim for the property damage? Decisions by the claims administrator concerning property damage claims valued at less than $1,000 are final and not subject to objection, review, appeal or reversal. Manufacturer: Flushmate, of New Hudson, Mich., a division of Sloan Valve Company. The claims administrator will provide copies of the claimant’s objection, if any, to class counsel and defense counsel. This pressure can lift the tank lid and shatter the tank, posing impact or laceration hazards to consumers and property damage.” Flushmate said that the leaks … (See Figure 16) If bubbles are coming from the center or the edge of the Flush Valve Cartridge, it … v. Sloan Valve Company, et. The serial number is on the label on top of the Flushmate System. The remaining money will also be used to pay administration costs and the cost of providing notice to the two classes. Units: About 2,330,600 in the U.S. and 9,400 in Canada. I had previously purchased components for my 12 year old Flushmate attempting to fix the leak, not realizing that the tank itself was leaking. After the new pressure vessel is installed, you may file a claim and request reimbursement from the settlement fund. How do I file a claim for property damage? 29. Do I have to request a repair kit and/or a replacement Flushmate pressure vessel in order to file a claim? Flushmate at (800) 303-5123 between 8 a.m. and 10 p.m. To see if you have a qualifying Flushmate System, verify the serial number on your Flushmate System by visiting www.flushmate.com/recall/ or by calling the Flushmate Recall Hotline toll-free at (800) 303-5123 Monday through Friday between 8:00 AM and 10:00 PM ET and Saturday between 8:00 AM and 6:30 PM ET. What if I have any questions regarding installing the repair kit? 30. The first six numerals of the serial number are the manufacturing date code. Sloan Flushmate toilets are of generally good quality, but leaks are known to happen. There are no provisions within the settlements providing for new replacement toilets. Hazard: The system can burst at or near the vessel weld seam … No, the settlements provide for a distribution from the settlement fund for eligible claims for unreimbursed out-of-pocket installation expenses incurred for having installed a replacement pressure vessel to help offset the cost of professional plumber or third party technician replacement pressure vessel installation. 22. tank contact Flushmate: 1.800.533.3460 Vessel Under Pressure Prior to servicing the Flushmate System, first completely CLOSE water supply stop and then flush toilet to release pressure from the Flushmate … 24. Answering the need for low consumption toilets is Flushmate. Here are areas where water may leak and how to fix them: When water leaks from the bolts. 28. What happens if my Flushmate Toilet has leaked or is leaking? Claims submitted before September 24, 2020 will be paid subject to the availability of funds. *UDC settlement class: The initial claims period for the UDC settlement expired on September 24, 2016. How do I file a claim under the settlements? Privacy Policy. If the UDC settlement fund is exhausted before all valid claims for unreimbursed out-of-pocket installation expenses and property damage are paid in the Mergens Action, Sloan will contribute additional money to pay all such valid claims submitted during the Mergens claims period. Some Flushmate III Systems manufactured between October 14, 1997 and April 30, 2011 may leak and/or burst at or near the weld seam of the Flushmate System’s vessel, releasing stored pressure. If there are sufficient funds remaining in the settlement fund after September 18, 2018, Mergens settlement class members who submit valid claims for having a repair kit themselves may be eligible to receive $25 per Flushmate Toilet repaired. The first six numerals of the serial number are the manufacturing date code. How long will it take me to receive the repair kit? 23. Will the settlement fund provide a new toilet if requested? 16-cv-05255 (“Mergens Action”), was filed following the July 2016 expanded recall announcement. Please submit copies of your invoices or receipts with the claim. The Mergens settlement class includes any person or entity in the United States who owns or owned a Flushmate System in the United States manufactured from July 1, 2009 through April 30, 2011. If the remaining balance from the $18 million settlement fund in the UDC Action is exhausted before the end of the extended UDC claims period, the UDC settlement will terminate. Genuine Sloan Flushmate replacement part. Settlement class members may submit claims for unreimbursed out-of-pocket expenses associated with repairing or replacing property damaged as a result of a Flushmate System that leaked or burst. Copyright © 2021 Rooter Guard. You may still file a claim for a distribution from the settlement fund for the unreimbursed out-of-pocket installation expenses incurred in connection with installation of the replacement toilet in place of a Flushmate Toilet. Please submit copies of your invoices or receipts with the claim. Flushmate Systems are rectangular, black, two-piece vessels made of injection-molded plastic that are located in the toilet fixture’s tank. 27. The Flushmate Systems are rectangular, black, two-piece vessels made of injection molded plastic. Water conservation is a big issue these days, and one of the areas where we use lots of water is the toilet. How long will it take me to receive the replacement pressure vessel? I have a Sloan Flushmate m-101526-f tank in my toilet. 6. There are two or three bolts connecting the tank to the bowl, depending on the fixture’s design. The class action lawsuits do not involve any claims for personal injury arising out of the “defect” alleged by the Plaintiffs. Will the claims administrator send a technician to install the replacement pressure vessel? You must submit a claim form before the extended claims deadline of September 24, 2020. Only Flushmate III Systems manufactured from October 14, 1997 through April 30, 2011 are part of the settlements. No, the settlements provide for a distribution from the settlement fund for the unreimbursed out-of-pocket installation expenses incurred for having installed a repair kit, to help offset the cost of professional plumber or third party technician repair kit installation if you choose not to install the repair kit yourself. When water leaks from the gasket. You are eligible for reimbursement of unreimbursed out-of-pocket expenses only if you have already installed the repair kit, replacement Flushmate pressure vessel, or a replacement toilet for a qualifying Flushmate System. The first six numerals of the serial number are the manufacturing date code. All hearings will be conducted by telephone, and will not exceed one hour in length. If the Flushmate System bursts, it can lift the toilet fixture’s porcelain tank lid and shatter the lid and/or the toilet’s tank, posing impact or laceration hazards and property damage. Is there a video showing how to install the repair kit and how can I view the installation video? The settlements provide for a distribution from the settlement fund for eligible claims for unreimbursed out-of-pocket installation expenses incurred in connection with having installed a repair kit. The Special Master will render his ruling in writing no later than ten business days thereafter. If there are sufficient funds remaining in the settlement fund after September 18, 2018, Mergens settlement class members who submit valid claims for having installed a repair kit themselves may be eligible to receive $25 per Flushmate Toilet repaired. If you do not have invoices or receipts, you can still submit your claim listing the Flushmate System serial number or providing other proof of ownership of the Flushmate Toilet for which you are seeking reimbursement, and declaring under penalty of perjury that the information that you submit with the claim form is true and correct. You will receive a distribution from the settlement fund for qualified claims for unreimbursed out-of-pocket installation expenses incurred in connection with installing the replacement pressure vessel to help offset professional plumber or third party technician installation charges. Determining the source of the leak lets you know how to fix the problem. Remove the Tank Bolts. In the case of Flushmate toilets (which is a pressure-assist kind of toilet), a special Tank-to-Bowl gasket is present that seals the tank to the toilet … If you experience difficulty, please call a Flushmate Customer Service Technician toll-free at (800) 533-3460 Monday through Friday between 9:00 AM and 5:30 PM ET. 18. Now, you may panic at the thought of your Sloan Flushmate leaking but checking the actual problem and determining the extent of the issue helps you fix it. *UDC settlement class: The initial claims period for the UDC settlement expired on September 24, 2016. 2. Who is part of the UDC settlement class? What if I do not agree with the claims administrator's decision regarding my property damage claim? Please lift the china tank lid of your toilet fixture to locate the serial number of your Flushmate System. I have a customer with a Kohler rear outlet residential toilet that has a Sloan Flushmate pressure vessel Model No. Were the toilets containing Flushmate Systems (the “Flushmate Toilets” or the “Flushmate III Toilets”) only available to plumbers? The replacement pressure vessel is free for eligible claimants, and will be shipped free of charge by Flushmate if your Flushmate System has been determined to be qualified. All Rights Reserved. This will be decided at a later date. If any part becomes defective within this period, it can be changed free of charge. When you take the tank lid off and look inside you will see a large black vessel which is the Sloan Flushmate. The Defendants deny all claims alleged in the class action lawsuits. Order Extending Claims Period to December 31, 2020, UDC – Order Finally Approving Modifications to Settlement. Claims submitted before September 24, 2020 will be paid as long as the $18 million settlement fund has not been exhausted. The other day I noticed a significant amount of water leaking onto … A simple fix would be to tighten the nuts – that’s usually enough to eliminate the leak. Will I be able to install the repair kit myself? You are strongly encouraged to install the repair kit immediately upon receipt from Flushmate. The vessel has a leak at the midline seam. You may also receive reimbursement for property damage caused by a Flushmate System that leaked or burst to the extent not previously reimbursed by Flushmate or others. 5. If there are sufficient funds remaining in the settlement fund after September 18, 2018, Mergens settlement class members who submit valid claims for having installed a replacement pressure vessel themselves may be eligible to receive $25 per Flushmate Toilet repaired. Why are there class actions regarding the Series 503 Flushmate III Pressure-Assist Flushing System (the “Flushmate III,” the “Flushmate System” or the “Flushmate III System”)? Contact the Flushmate Recall Hotline immediately toll-free at (800) 303-5123 Monday through Friday between 8:00 AM and 10:00 PM ET and Saturday between 8:00 AM and 6:30 PM ET. You can get additional information regarding the recall at www.flushmate.com/recall. To request a free repair kit, verify the serial number on your Flushmate System by visiting www.flushmate.com/recall/ or by calling the Flushmate Recall Hotline toll-free at (800) 303-5123 Monday through Friday between 8:00 AM and 10:00 PM ET and Saturday between 8:00 AM and 6:30 PM ET. UDC settlement class members who submit valid claims for having installed a repair kit themselves will be eligible to receive $25 per Flushmate Toilet repaired. The repair kit is free and will be shipped free of charge from Flushmate after you have verified your serial number with Flushmate either at www.flushmate.com/recall/ or by calling the Flushmate Recall Hotline toll-free at (800) 303-5123 Monday through Friday between 8:00 AM and 10:00 PM ET and Saturday between 8:00 AM and 6:30 PM ET. If you do not have invoices or receipts, you can still submit your claim listing the Flushmate System serial number or providing other proof of ownership of the Flushmate Toilet for which you are seeking reimbursement, and declaring under penalty of perjury that the information that you submit with the claim form is true and correct. If no objection is made by the claimant that is postmarked within that fifteen business day period, the claims administrator will send the claimant a check for the approved settlement benefit. You will be required to provide documentation in support of any such property damage claim. If the claimant’s objection cannot be resolved informally, the claims administrator will submit the claimant’s objection to the Special Master and notify the claimant of claimant’s right to supplement the claim within twenty business days. 15. Guess I was trying to save a dollar or two. Yes. 21. How will the settlement fund be distributed? When that happens, the common reason is the improper installation of the gasket. 2:12-06878-SJO ("UDC") and 2:16-cv-05255-SJO ("Mergens"). The installation video can be accessed from your computer (PC or Mac), or from your smartphone using the URL or the QR code that is included within the repair kit instruction sheet. Yes. The Flushmate System was installed in certain toilets manufactured by American Standard, Copperfit, Crane, Ecotech, Eljer, Gerber, Kohler, Lamosa, Mancesa, Mansfield, Orion, St. Thomas, Universal Rundle, Vitra, Vitromex, Vortens and Western Pottery. The Claims Administrator will evaluate the documentation provided and make a determination as to whether your claim qualifies and if so, in what amount. No. Flushmate® III Pressure-Assist Flushing System. It's compressed air inside FLUSHMATE that increases potential energy of the entire system. Will I be able to install the replacement Flushmate pressure vessel myself? You will be required to submit documentation for such out-of pocket expenses. Now, a toilet can leak from different places but the area between the tank and the bowl is the most common.

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