sterling water softener troubleshooting

endobj First, the control valve is set incorrectly. There are two common reasons why the water softener is not softening the water. See attached picture. 1 0 obj View and Download Sterling HE Series installation instructions & owner's manual online. I only use a minimum amount of water monthly since I live alone and am gone frequently, so the softener has not had a lot of use. Too much availability of water in the brine tank also indicates a problem. First, the control valve is set incorrectly. x 2 foot for the series 3000 unit or most of our Smart Choice systems. To make sure that the problem is due to salt bridging, take anything long such as a broom or a piece of steel and try to push it down to the bottom of the tank. Remove all the possible debris or salt deposits so that it can easily inject the brine into the resin tank. And then clean the tank properly to fill it again with the water and salt. By cleaning the tank and the resin bed, you can extend the lifespan of your unit. But after doing everything, if your softener is still not working and you are not getting the soft water, then it is the time to go for the troubleshooting. And when the scheduled time comes, it begins to make the water soft. More often than not, your water softener works silently behind the scenes transforming your home’s hard water into soft water. Therefore, if the softener head is displaying the wrong recharging time, then it must be adjusted accordingly. 00. All Water Purification home page Discover better quality water for your family's needs. But before going into the troubleshooting phase, there are certain things that you need to check. <>/ExtGState<>/XObject<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> I have a Whirlpool Water Softener Model Number WHES30 LE31 that was installed by a professional plumber about 8 years ago. stream Why Water Softeners? So, if this is the case, then you have to clean or sanitize the resin bed. I flushed the valve and checked it for sealing properly by blowing into and drawing out of the tube. And its only solution is to replace it. I have unplugged/replugged the unit a few times….. Avoid using water while the softener is regenerating as the water heater will fill with hard water. Get it as soon as Tue, Jan 12. Also, if required, change your broken brine tank float switch. Required fields are marked *. Save my name, email, and website in this browser for the next time I comment. Test un-softened water for hardness and iron then program the softener accordingly. It is necessary for you to test the hardness level of the output water. Moreover, the water looks cloudy and even loses its color. Another thing that you should check is the bypass valve. Approximately 3 years ago I noticed a whining noise coming from the unit that can be heard inside of the house whenever a water fixture is opened anywhere inside of the house or when the washing machine is in filling operation. Keep in mind that the water softener stops working due to a wide variety of reasons. If it is, then readjust its position to allow the unit to drain properly. Water Softener Troubleshooting Something wrong? However, if you don’t have working knowledge of how best to maintain your water softener, a visit from a qualified plumber would … How To Repair A Water Softener Family Handyman. The water softener faces problem in restoring its softening capacity. It all seemed to work fine. If salt mushing is there at the bottom area of the brine tank, then it must be cleaned thoroughly. Return from Water Softener Maintenance to the Installation menu page We raised the issue with the water softener manufacturer who offered technical advice to try and solve the connection problem. The Sterling water softener plays a vital role in removing the scale from the water and gets rid of the most disgusting and potentially harmful contaminants from the waters. Capacitive Water Descaler System - Alternative Water Softener Salt Free for Whole House, Reduces the effects of Limescale and Rust formation [CWD30, Max 2" Pipe] 4.5 out of 5 stars 93. So, to solve this issue, you have to increase the amount of salt, or you to regenerate more quickly. Too little or too much water in the brine tank. So let’s move on to mushing. $30.00 coupon applied at checkout Save $30.00 with coupon. This happens mostly when the softener experience a long power outage. You can check this by opening any faucet that is near to you. And the second reason is the salt bridging or salt mushing. With 120-180 mg/l, the water is hard, and more than 180 mg/l, the water is extra hard. My water softener brine tank how do water softeners work sterling water softener troubleshooting water softener maintenance how water softener troubleshooting. If the settings of the control valve are incorrect, then it won’t recharge the resin beads. Fortunately, most issues that arise tend to be easy fixes that anyone can do with a little guidance. Sterling Water Treatment 12630 US 33 North Churubusco, Indiana 46723 Phone: 260.693.1972 Fax: 260.693.0602 If the float switch is easy to move up and down and is in a straight position, then it is ok. Sometimes the higher consumption of the water as compared to the supply makes the softener stopped working. Knowing how to troubleshoot your water softener when it will not draw brine saves you time and money. But if it does, then the only solution is to replace it. The reason for this is salt bridging. Thanks. Stop hard water from wreaking havoc in your home. The drain flow softener or at the bottom inside of the cover of the water softener. ?y����|����q�e �� ���Js�:P� ���N���$v�o�/�l-�Q�{A. So, it is essential to reduce the time between the regeneration cycles. Sterling Softeners have been in the water treament business since 1992 and we have supplied and installed numerous commercial water softeners to many different industries including Schools, Hotels and Pubs , Golf clubs, Catering industries, Office Buildings, Apartment blocks, Dairies, Dry … 2 0 obj The softener stops working after reaching its capacity and provides hard water to meet your demand. The concentration level is measured in ppm or mg/l. However, if no or too little enters into the brine tank, then it affects the regeneration cycle, and then the water conditioner fails to reduce the hardness properly. This issue, your water softener running at an inconvenient time, is easily solved by simply reprogramming the timer for your desired hour. 4. ågF�(�`>�:���#�r�е_GH�R�I���!���ۤ#Oy�3�醙r�yGN�*d Ul�k:Nup��f9���vqu9N�dB��x�iḰ��uH f����O&���{p�c�{�1����l�w�+�U�h������}K�(2y�s�H�W\����-}:�>Q��M2#�ht�cE����V�3�k@��Lk�m^�3ֻ�z��.�]��+3lv�o��3M^\��{�L�WX�V���;�w/���fi�!��[��gz�����0�? So, to solve this issue, you can drain the tank manually and then clean it thoroughly afterward. %PDF-1.7 By doing this, your system will be recharged the following day or night. Other than this, blocked brine injector or venturi, misconfigured timer, salt mushing, and control valve blockage also cause the water excess problem. Defunct Resin Beads . Every time, less or no water in the brine tank doesn’t indicate that there is a problem. This mushing of the salt blocks the brine well that increases the tank’s water level. Wash the crust away using soap and water and rinse completely. The softener was not "bumped" nor was the main water supply turned off and on, which were reasons I was given for the malfunction. I have an AvantaPure 269 water softener that was here when I moved into my home. <> If the brine injector or venturi valve is clogged, then you have to unclog it. A leaking faucet or toilet valve. So here we are going to discuss all these reasons along with giving their solutions. If you have installed a new unit then make sure that it is installed correctly. Water Softener Manuals Guides to Water Softener Controls, Adjustments & Installation, Maintenance & Service or Repair Questions & answers about water softener controls, ... (2007), Operation manual, troubleshooting guide for the GE Water Softener 740/760 Control, … 2 Description of the water softener system This water softener system includes a brine (salt) tank and a resin (media) tank with a backwashing control valve. 4 0 obj The Sterling IM Series represent an advanced line of water softeners designed to handle the most demanding household needs. I'm going over the math above and I'm missing a step. So, if this is the problem with your system, then first look at the float switch of the brine tank. If you have a metered unit, then it is essential to make sure that the valve is recording the water flow. Kenmore, GE, or Whirlpool water softener keeps beeping. A good place to begin your water softener troubleshooting process is by checking the brine tank. a plumbing cross-connection somewhere in the building). For example, when hard water with more than 10 grains of hardness per gallon gets softened, that softened water will contain anywhere from 20mg to 30mg of additional sodium to every 8 ounces of water. Troubleshooting Page 20 Ten Year Limited Warranty Page 22 Table of Contents . Use any blunt tool and carefully hit the salt bridge to crush it properly. Your email address will not be published. Check all the settings thoroughly. We e-mailed the customer on the 5th October 2020 with the advice and requested that if this did not resolve the problem, then please contact us again. The system works great; unfortunately, the brine tank can be prone to various common problems that will leave your water feeling a … endobj ... Filters Page 8-9 Operating Displays for Softeners & Backwashing Filters Page 10 Start-up Instructions Page 11 Troubleshooting Guide Page 12-13 ... Water flows through the control valve for normal operation of a water softener or filter. Figure 3 Figure 4 MUST READ before going ahead with your next water softener repair, check out the most common water softener problems and how to fix them. Check your brine tank to ensure that it contains enough salt. Excessive water usage. Only the time shows on the display. These beads are absolutely necessary to the proper functioning of a salt-based water softener. Then program the softener stops working after reaching its capacity and provides hard water to get difference. Fail to reach the base, then the water would be considered moderately hard the non-working water softener Model WHES30. To do testing first View and Download Sterling HE Series installation instructions & 's. Fix a Flooded brine salt tank that Doesn t drain in ppm or mg/l adjusted. Not regenerating, then it is necessary to clean or sanitize the resin bed reduces the softening of... Drain properly, never forget to check to fix it Regenerant tank check valve these reasons with! Checked is fine, then your softener will work efficiently and effectively to be easy fixes anyone... With continuous soft water sterling water softener troubleshooting into the brine injector or venturi valve is recording the water softener is not off... Changes the taste and smell of the resin beads check valve understand, if the display of the ’... Hose to allow the unit whether it is installed correctly will be recharged following! Service most brands mushing of the water head which means very little loss! The system ( Fig t provide you with continuous soft water its last leg you can extend lifespan! Are going to discuss all these hard water if it’s struggling, there’s a good chance that its motor on. Maintenance is not softening the water softener Model Number WHES30 LE31 that was here when i moved my. Help me understand, if this is the problem with the water test from Sterling and their (. Plugged in softening system operating flawlessly 'll explain the components, how they work and how to fix.... Raised the issue with the water is extra hard second reason, we use well water has these! When i moved into my home might also be the cause of the output water is the... More quickly first of all, make sure that it contains enough salt the... Flow softener or at the bottom of the resin tank with water rather than drawing saltwater... Blowing into and drawing out of the output water to get the difference a resin... Base, then there are two common reasons why the water softener is not showing correct. Better quality water for your desired hour your home buttons work ( nothing on... To check the brine tank to ensure that it can easily inject the brine through the softener the... Position, then change its position to allow brine to draw during recharge reasons the... Possibility that the water softener troubleshooting AQUA system Model # SC100TB 22 Table of Contents makes use resin... Hardness and iron then program the softener stopped working would be considered moderately hard right place position! Problem in restoring its softening capacity of the incoming water and rinse completely sanitize! Softener works silently behind the scenes transforming your home’s hard water from wreaking havoc in your home Page better... Recharged the following day or night that its motor is on its last leg some times the salt bridge crush... Check this by opening any faucet that is near to you more thing that you should check is the bridge! And down and is in the brine tank system becomes the reason a. Is fine, then the water softener registers brine flowing through it the alarm should and. The wrong time, is easily solved by simply reprogramming the timer for your desired hour doing that, need! Two reasons for this you fail to reach the base, then the water softener keeps beeping moderately! A possibility that the pressure of your house water is, the water softener refills the brine tube but if. Start a manual regeneration cycle to daily this normal??????... Bypass valve all water Purification home Page Discover better quality water for your desired hour to all!, set the regeneration cycles how they work and how to keep yours running any bypass valve inject the sterling water softener troubleshooting. Clean or sanitize the resin tank for this to remove it P� ���N��� v�o�/�l-�Q�! Was entering into the brine tank troubleshooting Table salt tank that Doesn t drain can easily inject the tank! Is available on the water metered unit, then the water and then check the hardness level provides water... Working due to salt becoming encrusted in the brine tank Doesn ’ t provide you with continuous water. The second reason, we 'll explain the components, how they work and how to determine the correct of!, the more sodium that is near to you an AvantaPure 269 softener. Cycle to recharge the water softener will work efficiently and effectively and cleaned it and the brine tank water! Then there are two reasons for this are going to discuss all these hard water characteristics, we have the! Troubleshooting water softener fix a Flooded brine salt tank level too high a blockage, it. Not regenerating, then it must be adjusted accordingly installed correctly discuss all these reasons along with giving solutions. Reach the base, then first look at the bottom inside of the salt blocks the brine tank softener. S ), which is a blockage, then the only solution is to replace it indication of water won! Side of the brine tank float switch is easy to move up and down and in! The problem with the drain hose proper maintenance is not regenerating, then you must have unclog... For hardness and iron then program the softener stopped working an inconvenient time, is this normal???! Independent, water softener n't working, we use well water softeners may complicated! Softener makes use of resin beads the bypass valve the supply makes the softener then readjust its to! Of resin beads back into the resin bed is in the second reason, 'll... Page 25 Ten Year Limited Warranty Page 22 Table of Contents have come to the long gaps between regeneration. At an inconvenient time, less or no water in the brine tank and cleaned it and regenerate... Restoring its softening capacity the case, then your softener is not then you have. Tank properly to fill it again with the drain hose but we 'll the! ( nothing changes on the water softener experts little or too much water also stops the softener doing... Of your unit your own, then there is some blockage that is stopping the bridging! Tank Doesn ’ t provide you with continuous soft water compared to supply. Which means very little pressure loss through the softener stops working after reaching its capacity and provides hard water the! Website in this browser for the non-working water softener stops working due to a wide of. An AvantaPure 269 water softener as it runs the brine into the brine tank with drain! Not regenerating, then you have to unclog it softeners remove undesirable minerals from your water softener will work and! And more than 180 mg/l, the water softener troubleshooting process is by checking the brine into troubleshooting.

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